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Voiceopia

Ideal Business Communications
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Since 2009, Voiceopia Communications has been focused on helping companies grow by implementing ideal business communications.  We started our company like you, with an entrepreneurial spirit, an idea, hard work, and determination to be the best. We believe every company has specific needs. Our strength is listening to you and understanding the unique communication needs of your company.  We customize a solution that equips your company with the tools needed to succeed.

Phone Systems

We provide hosted VoIP phone systems that give your business all the features you need at costs that will surprise you.

Beyond the Phone

We offer business texting, e-faxing, and other solutions to help your business respond to customers more efficiently than ever before.

Customer Service

Many companies offer phone systems; few offer excellent customer service. Voiceopia does both.

Voiceopia clients save an average of 30% over what they were paying for equivalent traditional service. Many small businesses find that for what they paid just for phone lines they can get the features and hardware at the same cost.

We could go on, and we love to talk, so call us for more!

Call or text 423-509-8000

Email

Phone Systems

Voiceopia provides hosted phone systems– phone systems hosted in our data centers around the country. The phones we install at your business communicate with the phone system over the Internet. Voiceopia systems come standard with over 100+ features and often come at a savings compared to what your business pays today.

BEYOND THE PHONE

Many small businesses have an increasing need to text their clients, but things get messy when an owner and/or employee starts texting clients with a personal cell phone. For starters, once customers have an employee's cell phone, they WILL start bypassing the normal channels in your business to get help, which can be bad if that employee is out sick, busy with other clients, or not working for you anymore.

Recent studies have also revealed that thousands of people are texting businesses every day just to see if they can get a reply-- and most go unanswered. Voiceopia's business texting provides a direct and organized way for you to text with your customers using your business number-- keeping this growing method of communication organized and efficient. We offer dedicated iPhone/Android apps along with desktop web access that's user friendly for your team to utilize. Basic packages start as low as $20/month with premium packages available that include MMS (picture messaging), group texts, auto replies, and more. Call or text us today to find out more!

Customer Service

Let's be honest-- you can get phone service from just about anywhere. What you can't get just anywhere is good customer service. Here at Voiceopia, we believe that the customer service you get is just as important as the technology itself. To that end, we offer complete end-to-end customer service to all our clients every day. While our industry is increasingly driving customers to self-service, we are happy to take care of your daily changes, help you with troubleshooting and provide ongoing training-- all without nickel and diming you every single time. All of our techs and engineers are US based and we have staff monitoring systems 24/7. We provide 4 easy ways to reach us for support:

  • Email our support team at (monitored by support every day)
  • Text us 24/7 at 423-509-8000
  • Call us at 423-509-8000

What is a hosted phone system?

A hosted phone system is a telephony service where the phone system is not placed at your premises, but is provided from a server in our data centers. The VoIP (Voice over IP) phones in your company will communicate with the phone system over the Internet. You get a flexible system with more features and service options than traditional systems.

Traditionally, phone systems are physical boxes onsite. Power and/or internet outage? Callers get a busy signal. Want to add more phones and/or features? Get ready to write a big check for add-on hardware and programming. Worse yet, that hardware has an expiration date.

Voiceopia’s systems come with just about every feature you can think of-- over 98% of our services come standard for all customers big and small. Since it’s hosted, the system can still take calls (and integrate with cell phones) even if your Internet and/or power is out. Multi-site businesses can be linked together without expensive T1 and PRI circuits. Work-from-home employees can have a desk phone. Further, your Voiceopia system is constantly being updated, maintained and supported remotely, so there are no add-on fees for maintenance-- and no expiration date where another “system purchase” is required.

Common Features

(that you’ll actually use):
Auto Attendant   |  Blacklisting/Blocking   |  Call Forwarding  |   Call Parking   |  Call Queues   |  Conferencing   |  E911  |   Find Me/Follow Me   |  Hunt Groups  |   Music On Hold   |  Ring Groups  | Time-Based Routing   |  Toll-Free Service   |  Voicemail (with email options)  |  Admin & User Web Portals

HOSTED PBX SERVICE AND DISASTER RECOVERY

Since we are in the middle of our secondary severe weather season (which has been unusually quiet around here this year), we thought it would be prudent to take a moment to talk about disaster recovery. Disaster recovery plans are important to the continuity of any...

Contact Us:

4689 North Lee Highway
Cleveland, TN 37312

Call or text 423-509-8000

Technical Support:

Sales:

Billing:

Contact Us:

4689 North Lee Highway
Cleveland, TN 37312

Call or text 423-509-8000

Technical Support:

Sales:

Billing:

Voiceopia Communications

Call or text 423-509-8000
Technical Support:
Sales:
Billing: