Since 2009, Voiceopia Communications has been focused on helping companies grow by implementing ideal business communications. We started our company like you, with an entrepreneurial spirit, an idea, hard work, and determination to be the best. We believe every company has specific needs. Our strength is listening to you and understanding the unique communication needs of your company. We customize a solution that equips your company with the tools needed to succeed.
The Team (at least the least crazy ones)
Duane is the boss, the head honcho, the big cheese, or as he likes to say in team meetings, “the volleyball coach”. No one has ever seen him play volleyball though. Duane has been with Voiceopia since day 1. Duane works in almost every department on any given day. Contrary to what you may think, this is his real photo and not one of those stock images you get in the photo frame you bought on Black Friday.
The New-ish Guy
He’s the new guy. He delivers fresh donuts with speed and grace.
The Patron Saint
We’re here because of this guy. Seriously, he invented the automatic phone switcher. You can read all about it here. This guy was a funeral director turned phone company founder and launched in 1892. We bet you thought it was all Alexander Graham Bell, so you’re welcome in advance for the trivia you’re sure to have exclusive knowledge of at your next party or Chamber event. Thanks, Almon– we raise our handsets to you!
The guru. Makes all our technical stuff work. Wrestles high-powered broadcast transmitters on the side. Dangerous stuff. We’re not sure how he does it, but he does. Jeremy has forgotten more about VoIP then the rest of us will learn in our lifetime. He’s been playing with VoIP years before it was a household name. His preferred greeting is “yo”, he loves to record your IVR greeting, and he’ll help you get your ham radio license.
Christina heads up our billing department, which means she’s the smartest one here. Christina makes sure customer billing works well, makes sure our bills get paid, makes sure we get paid– like we said, the smartest person in the room.
The Website Guy
Alejandro heads up our website department, which means he’s the smartest one here.
Customer Care Manager
Brian is the QB of Customer Care. He’s never played football in his life, so let’s try a different analogy. Brian is a Customer Service ubergeek. Yeah, that works. Brian makes sure calls, texts, tickets and voicemails are responded to promptly. Brian also helps our sales team with design and implementation of customer systems and occasionally moonlights with our Engineers. Star Trek, Star Wars and Monty Python quotes are available on demand. Brian also endorses coffee. Actually, Brian NEEDS coffee.
Sales & Marketing
John Hatfield is our Sales & Marketing Manager. He’s patient– you have to be when you’re a Cubs fan. Between ice cream sandwich binges, John is always looking to meet new businesses and find out how Voiceopia can help them grow. With over 20 years of experience in sales and finance, John has seen it all. John is also a drummer, so please forgive him in advance your conference room becomes a concert venue during a sales meeting. Oh, before we forget, yes he IS one of the Hatfields, so we can’t ever hire a McCoy. Sorry McCoy’s– we’ll still give you a good referral.